Refund policy

We want you to love your order!
All items are made to order, so please double-check your selections before purchasing. Because of the made-to-order nature of our products, we generally do not accept returns or offer refunds for change-of-mind or incorrect sizing/color choices.

However, we want to make it right if there’s a problem with your order.

Exchanges & Replacements

If your item arrives defective, damaged, or misprinted, we will send a replacement as quickly as possible.

To request a replacement:

1. Provide your name, email, and order number.
2. Include a clear photo of the defective item.
3. Specify any changes necessary (color, size, style, etc.).
4. Send your request to: customerservice@teelaunch.com

Once we receive this information, we will process your replacement order promptly.

Shipping & Processing for Replacements

• Replacement items are printed and shipped as soon as possible after your request is approved.
• Standard shipping times apply, depending on your location.
• Tracking will be provided when available.

Important Information

• Slight color or size variations may occur due to the print-on-demand process. These are not considered defects.
• Please inspect your order upon arrival and report any issues within 7 days of delivery.

Contact Us

If you have any questions or need assistance with your order:

Email: customerservice@teelaunch.com

We will respond as quickly as possible, usually within 24–48 hours.